Terms of service
Welcome to Dee Fine Jewels✨. By accessing our website, social media pages, or placing an order with us, you agree to the following Terms of Service. These terms are designed to ensure a transparent, seamless, and trusted experience.
1. Eligibility
- By placing an order with Dee Fine Jewels, you confirm that you are legally capable of entering into a binding purchase agreement.
- You agree to provide accurate and complete information when making a purchase.
2. Product Information
- Each jewel you see is handcrafted to order, and slight variations in finish, weight, or gemstone appearance may occur, making every piece unique.
- While we strive to display accurate descriptions and images, colors and details may vary slightly due to photography and screen resolution.
- Product availability is subject to change without prior notice.
3. Orders & Payment
- Orders are confirmed only once full payment has been received.
- Accepted payment methods include [insert your payment methods: UPI, Bank Transfer, Credit/Debit Cards, PayPal, etc.].
- Once confirmed, orders cannot be altered or cancelled unless specifically agreed upon by Dee Fine Jewels.
4. Production Timeline
- Each final jewel is meticulously handcrafted exclusively for you, in the materials and finishes of your choice.
- After order confirmation, our artisans require up to 7 working days to complete your piece before dispatch.
- For custom or intricate designs, additional time may be required, and this will be communicated in advance.
5. Shipping & Delivery
- We ship both domestically and internationally via trusted courier partners.
- Delivery timelines and charges are outlined in our Shipping Policy.
- Customers are responsible for providing accurate delivery details. Dee Fine Jewels is not liable for delays or lost packages due to incorrect addresses provided at checkout.
6. Returns & Exchanges
- As each jewel is handcrafted to order, returns and exchanges are limited. Please refer to our Returns & Exchange Policy for details.
- Custom and personalized pieces are non-returnable and non-refundable, except in cases of verified manufacturing defects.
7. Pricing & Taxes
- All prices are listed in INR (₹) unless otherwise specified.
- Prices are subject to change without prior notice.
- For international orders, customs duties, VAT, or local taxes (if applicable) are the customer’s responsibility.
8. Intellectual Property
- All jewellery designs, photographs, logos, and branding are the exclusive property of Dee Fine Jewels.
- No part of our content may be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
- Dee Fine Jewels shall not be held responsible for delays caused by courier partners, natural events, customs clearance, or circumstances beyond our control.
- Our liability is limited strictly to the value of the product purchased.
10. Privacy & Data Use
- We respect your privacy and ensure secure handling of your personal information.
- Your details are used solely for order processing, shipping, and occasional brand updates. For full details, please see our Privacy Policy.
11. Governing Law
- These Terms of Service are governed by and construed in accordance with the laws of India, and any disputes will be subject to the jurisdiction of courts in Jaipur, Rajasthan.
12. Changes to Terms
- Dee Fine Jewels reserves the right to update or revise these Terms of Service at any time. Updates will be effective immediately upon posting on our website.
✨ At Dee Fine Jewels, every piece is more than jewellery. It is a story, a promise, and a reflection of timeless elegance. Thank you for choosing us to be part of your cherished moments.